Basics
This data protection declaration applies to all persons who use the services of Theresienhof, owner Brigitte Meandzija, hereinafter Theresienhof). We are thus informing you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.
The person responsible for data processing is Theresienhof, owner Brigitte Meandzija, contact: +43 650 7777569, urlaub@fewo-theresienhof.at.
By using our services and giving your consent within the meaning of this declaration, you confirm that you are at least 14 years old and able are to give permissible consent, or that your legal guardian or legal guardian has already given you effective consent.
Information in accordance with Article 13 GDPR
Your personal data, in particular
- Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle Registration number,
- the data in travel documents (passport number, passport data, date of birth, issuing authority, La term, nationality) and ID cards (identity card, driver’s license, etc. including the issuing authority and term),
- the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
- the length of stay you have requested, as well as destinations, hotels, contact persons, conditions, special services, health data, personal preferences that you provide us with, and
- special categories of data such as health data as well as Special needs and marriage/partnership data
are required for our services. This also includes bookings of travel, tourist guides, gastronomy, rental vehicles, transfers, registration, insurance, events, tours, accreditations, vouchers including customer system, billing and their verification (B2B, B2C, FIT), ticket bookings.
This data is therefore stored and processed by us for these purposes and, if necessary, passed on to third parties with whom we work to provide the most effective and best possible service for our customers – service providers in third countries can also do this as processors, software and agency service providers as well as local service providers.
We do not use profiling or automated decisions.
The legal basis for these data processing processes is
- the fulfillment of our pre-contractual and contractual obligations towards you,
- consent obtained from you,
- our legitimate interests (e.g. the Improvement of our customer service, also in the area of direct advertising or the protection of our own legal interests).
< li>SUPPLEMENTARY legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and
The duration of storage is based on the duration of our business relationship, the consent you have given, and beyond the statutory retention requirements and legal obligations applicable to us. We emphasize that in the case of regular cooperation, we strive to provide the best possible customer service by knowing your customer requests that have already been sent to us so well that we can continuously and permanently satisfy you.
Our websites
By accessing our website, your access data is automatically collected and saved. This access data can include, in particular, the page called up, the files viewed, the date and time of the call, the user’s IP address, data from the calling computer, in particular the browser and the operating system, as well as the amount of data and the notification of the successful call. This access data is used by us for internal statistical purposes, to ensure the security of our offer and to optimize the offer. If illegal activity is suspected, the access data will be evaluated to preserve evidence.
By entering your personal data in one of our contact forms, you agree to the transmission to uand storage and processing by us. This applies in particular to your inquiries via the contact form, chat and e-mails that you send us. We need this data to process your request and in these cases also store your IP address for the purpose of preserving evidence. The storage takes place as long as this is necessary for the support of any additional or subsequent questions asked by you or us.
The legal basis for this data processing is your consent, our pre-contractual and contractual obligations towards you, our legitimate interests and legal Obligations of all kinds and § 96 TKG.
Transfer to third parties / obligations of processors
Your personal data from us under certain circumstances
- within the company, taking into account the permitted purposes,
- to processors and to third parties who have to be involved in the provision of the services you require, who have all committed themselves to us to comply with the applicable data protection standards,
. If compliance with European data protection standards is not possible – for example because standard contractual clauses, adequacy decisions or certifications are not guaranteed in the specific case – we will inform you in good time and also obtain the necessary consent from you. For more information, please contact us at urlaub@fewo-theresienhof.at
In our booking and inquiry tool, your data will be sent to easybooking.eu, you can find more information about the data protection regulations You here: https://www.easybooking.eu/de/footer/useful -links/datenschutzerklaerung/
Cookies and tracking services
We use cookies, that is small pieces of text used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to speeding up loading processes and making it easier for you to use our offers. Your information recognized and stored by cookies is used to identify you, but also to analyze your user behavior. They are stored on the server of the respective provider, who, as the processor, has committed to us to comply with the applicable data protection standards.
After you have visited our website, cookies remain stored on your device if you do not refuse this from the outset or you do not actively delete cookies. The active deactivation of cookies can impair the functionality of our website for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.
You can also prevent the forwarding of the data generated by the cookie and related to your use of the website (incl . your IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available on the google.com website. However, the plug-in is only available for certain browser programs.
We also use third-party content on our website to make our website as informative and convenient as possible for you. These include, for example, Google Maps, RSS feeds or Youtube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third-party provider. In this regard, we refer to the data protection declarations of the respective providers.
We use Google Analytics, a web analysis service provided by Google Inc. 1600, Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies. The information generated by the cookie about your user behavior is usually transmitted to a Google server in the USA and stored there. Your IP address is previously shortened within the European Union and thus anonymized or at least pseudonymised. Only in exceptional cases the full IP address will be sent to a Google server in the USA and shortened there.
Google uses this information to evaluate your use of the website, to compile reports on website activity and to do other things related to website use and to provide services related to internet use to the website operator. DThe IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. In this context, please also note the data protection declaration of Google, in particular the information available under the following two links:
We use Facebook social plug-ins from the social network Facebook, operated by the companies Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons that Facebook uses to measure who visits our website. If the visitor is registered as a user on Facebook and logged in at the same time, further information will also be stored by Facebook. For technical reasons, Facebook receives your IP address. We have no influence on the use of this data by Facebook. In this regard, we refer to the data protection declarations of Facebook, in particular the information available under the following link:
There you will also find information on how to block Facebook social plug-ins with your browser.
< p>Contact
You can request information about your personal data stored by us at any time free of charge. As the data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, insofar as there is no legal storage obligation on our part.
Consequences of the revocation: DELETION of your data
< p>For more information on your rights as a data subject, please contact us at urlaub@fewo-theresienhof.at or by phone (+43 650 7777 569 or by post. We will be happy to help you. The supervisory authority for complaints is the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna.
Other
We have organizational and Technical protective measures, which we continuously evaluate and adapt if necessary, are implemented in order to protect your personal data stored and processed by us.
We reserve the right to change this data protection declaration at any time and to adapt it to new developments to adapt. The new version applies as soon as it is made available on our website. The current version of the data protection declaration is always available on the website at https://www.theresienhof-faakersee. at/datenschutzerklaerung, our imprint under http://fewo-theresienhof.at/ imprint.